{
  "fictional": true,
  "version": "routing-v1",
  "cases": [
    {
      "id": "q01",
      "text": "Download fails in Firefox, works in Chrome",
      "human_queue": "engineering"
    },
    {
      "id": "q02",
      "text": "The button is broken",
      "needs_context": true
    },
    {
      "id": "q03",
      "text": "Please explain the Export heading",
      "human_queue": "content"
    },
    {
      "id": "q04",
      "text": "Happy Friday",
      "human_queue": "other"
    }
  ]
}