Connect an official WeCom Bot to OpenClaw for a test group
Verify message round-tripping through the official WeCom Bot plugin in a test conversation, with a human handoff path.
Use caseClassify support messages, route reviews, and hand off tickets
Use the WeCom team’s OpenClaw plugin to connect a test Bot, then check permissions, message flow and human handoff. This is a WeCom Bot channel, not personal WeChat support or the external-contact customer-service API.
Source · WecomTeam / WeCom · Open-source walkthrough
Problem
Section titled “Problem”A WeCom Bot, custom app, and customer-service API for external contacts are different entry points. First verify one message in an internal test group.
Before you begin
Section titled “Before you begin”- Use OpenClaw 2026.3.28 or later, a test WeCom Bot and a compatible Node.js version; check current upstream requirements before installation.
- Test in a sandbox account. Check plugin permissions and channel ownership; never put the Secret in shell history, screenshots or a repository.
Sources
Section titled “Sources”
Concept illustration of a WeCom test group and human review; GPT-generated, not a WeCom or OpenClaw screenshot.
1. Check versions and channel ownership
Section titled “1. Check versions and channel ownership”Run node --version, openclaw --version and openclaw plugins list. Meet the current upstream requirements and make sure only one plugin owns the wecom channel.
2. Install the official plugin
Section titled “2. Install the official plugin”Follow the WeCom team README to install @wecom/wecom-openclaw-plugin. Check its current OpenClaw and permission requirements. It supports Bot WebSocket or Webhook and an Agent mode for custom apps.
3. Start with a test conversation
Section titled “3. Start with a test conversation”Configure the test Bot ID and Secret, then use WebSocket for the smallest first run. Confirm a test DM or group receives messages and review the access policy.
4. Check handoff and logs
Section titled “4. Check handoff and logs”Send a fictional FAQ and confirm the reply returns to the expected conversation. Check human handoff for uncertain requests and remove credentials from logs. Keep refunds, account changes and customer commitments with a person.
Check the result
Section titled “Check the result”Verify message round-tripping through the official WeCom Bot plugin in a test conversation, with a human handoff path.
- OpenClaw and plugin meet the current upstream requirements.
- Test messages stay in the intended test conversation.
- Access controls, human handoff and log redaction are checked.